Call or Visit
Phone our reception on (02) 6195 0844.
Our practice is conveniently located on the third floor of 24 Marcus Clarke Street in the Canberra city. There is a lift available on the ground floor. Paid parking is available at the multistorey carparks City West car park (1 Allsop Street) and Wilson parking (7C London Cct) or 3 Knowles Place (near the ACT Magistrate’s court) .
Rebalance Psychology
Suite 3, Level 3, 24 Marcus Clarke Street
Canberra City ACT 2601
Postal address: GPO Box 541 Canberra ACT 2602
ph: (02) 6195 0844
fax: (02) 6188 4114 (referrals can be faxed or emailed, or bring a copy to your first appointment)
Monday – Friday: 8.30 AM – 5PM
Saturday and Sunday: Closed
reception@rebalancepsychology.com.au
Emergencies
In a crisis contact either:
call ‘000’ if it is life threatening;
call ACT Mental Health Triage line (CATT: Crisis & Assessment Team): 1800 629 354
Get a friend or family member to take you to the emergency department of your nearest hospital.
Helpline supports:
Lifeline on 131114
Beyond Blue: 1300 22 4636
Suicide call back service on 1300 659 467
Alcohol and drug program 24 hour helpline on (02) 6207 9977
FEEDBACK
Feedback forms an integral part of our continuous quality improvement process. To lodge a compliment, constructive feedback or complaint at any time, please contact us via the details below. Compliments, feedback and complaints will be accepted either verbally or in writing.
To ensure that aspects of a complaint can be accurately investigated, it is preferred that all formal complaints are received in writing, either electronically or in hard copy. Rebalance Psychology will acknowledge your complaint within five (5) business days of receipt of your complaint, and confirm with you our complaints management procedure.